Refunds, Returns & Exchanges

 Can I return or exchange my product?

Yes, we accept returns and exchanges within 14 days of purchase for products that are not personalized. Product must be unworn, undamaged and still have the product tag.

Unfortunately, personalized products and mimi et lulu Gift Cards cannot be returned or exchanged.

mimi et lulu is not responsible for the shipping fees, custom & duty taxes for returns and exchanges.

 

 When will I receive a refund?

We will process your return within 5 business days of receiving the product back. Products must be unworn, undamaged and still have the product tag.

Refund will be issued to the original method of payment only.

Shipping fees are not refunded.